Before you place your order, read and agree to the 'Terms and Conditions'.

For e-product:

Select your product → Add to Cart → Proceed to Payment → Select Payment Method → Finish Payment Process → Receive your product by Email

For printed product:

Select your product → Add to Cart → Proceed to Payment → Select Payment Method → Select Delivery Method → Fill in Delivery Address → Finish Payment Process → Wait for Your Product

We accept payments made with the following cards: Visa, MasterCard, Amex, ChinaUnionPay, Jcb,Diners, CartesBancaires, Discover, Electron, and Maestro.

All card numbers are encrypted at rest with AES-256. None of this website's internal servers and daemons can obtain plain text card numbers.

We charge USD for all countries.

For e-product:

Right after transaction by Email.

For printed product:

Our current shipping estimates are listed as follows. Though it's uncommon, we've seen some instances of orders being delayed in transit from courier-centric issues, which JLPT.We Help has no influence upon. Please keep in mind that the below delivery times are estimates. If your order has not arrived within the given estimate time, please contact our customer service here.

Standard (estimated 7-20 Days)

Priority (estimated 3-7 days)

UPS Surepost (estimated 3-10 Days)

UPS Ground (estimated 2-8 Days)

Sorry, we don't accept any sort of return or refund.

Here.

No, any form of distribution and reproduction is strictly prohibited.

Your rights to the purchased product are limited to a right to private use, excluding any right of representation and of reproduction.

Violator will be subject to legal liability.

The best way to contact us is by tapping the online messenger located at right hand corner of any page of our website and leave message to us.

We are always keen to hear from you and help with any queries or problems.